What is the total cost of all of the bills that you pay? How much do you spend each week on food? Where could you cut back if you suddenly found yourself out of work? For most people, these are difficult questions to answer. Like telling the doctor how much alcohol we drink, or how … Continue reading How will Artificial Intelligence help you at work?
A few years ago I was loosely involved in the redesign of GoodPractice’s core product: an online toolkit for leaders and managers. My role was simple: I had to spend a couple of evenings chatting to our target users, then take notes as they carried out a few simple toolkit tasks. An example of one … Continue reading Learning technology: What can we learn from Norman Doors?